SHIPPING POLICY
SHIPPING POLICY
Overview
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Orders require 3–5 business days to process, regardless of the shipping option selected at checkout.
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We ship Monday through Friday, excluding weekends and holidays.
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Same-day shipping is not available, and we cannot guarantee Saturday delivery.
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After your order ships, you will receive a confirmation email with a tracking link. Please allow 48–72 hours after processing for this email.
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Express shipping options are not available at this time.
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We cannot be held responsible for delays caused by the carrier.
Address Accuracy
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Providing an inaccurate or incomplete shipping address may delay processing by an additional 3–5 business days.
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We strongly encourage customers to review shipping and billing information carefully before completing checkout to avoid delays.
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Packages may or may not require a signature. Most are delivered to your mailbox or front door, but the courier decides whether it is safe to leave the package. If deemed unsafe, the package may be held at a local post office or rescheduled.
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For secure delivery, consider using an address where someone will be available to receive your package (work, friend, or family address).
Territories & P.O. Boxes
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Orders to U.S. territories and Hawaii may take 5–15 business days to arrive.
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P.O. Boxes: Only standard shipping is available.
Tracking Your Order
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You will receive:
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Processing confirmation email (within 48–72 hours of order).
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Shipping confirmation email with tracking link (once shipped).
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Tracking may take 1–4 days to update.
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In rare cases, tracking may not update, but the order will still arrive.
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If tracking issues occur, please contact the courier first before reaching out to us.
Missing Packages
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Imprinted Expression is not responsible for packages lost or stolen during shipping and does not cover lost, stolen, or damaged packages.