Shipping policy

Shipping Policy

Overview

 

Order Processing

  • All orders require 2–3 business days to process before shipping, regardless of the shipping method selected at checkout.

  • Orders are processed during business hours on Monday–Friday (excluding weekends and holidays).

  • Same-day shipping is not available.

  • Once shipped, you will receive a confirmation email with tracking within 48–72 hours.

Shipping Timelines & Methods

  • Standard Shipping: Timeframe depends on your location and carrier.

  • Express Shipping: Available at checkout but non-refundable and subject to carrier delays outside our control.

  • U.S. Territories & Hawaii: Please allow 5–15 business days for delivery.

  • P.O. Boxes: Only standard shipping is available (no express).

Delivery Details

  • Packages may be left at your mailbox or door at the courier’s discretion.

  • If deemed unsafe, the courier may hold your package at a local facility or reschedule delivery.

  • Orders shipped to the wrong address due to customer error are not eligible for reshipment without additional shipping fees if returned to Imprinted Expression. If orders shipped to the wrong address are not returned or received - Imprinted Expression is not liable and not responsible for refunding the cost.

Tracking Your Order

  • You will receive:

    1. Processing Confirmation Email (within 48–72 hours of order).

    2. Shipping Confirmation Email with tracking link (once shipped).

  • Tracking updates may take 1–4 days to appear.

  • In rare cases, tracking may not update but the order will still arrive.

  • For tracking issues, contact the courier first before reaching out to us.

Delays & Disclaimers

  • We are not responsible for delays caused by carriers, weather, or customs.

  • Express shipping fees and third-party charges are non-refundable.